ILM Learner of the Year 2013 – Hazel Waddington

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Hazel Waddington with AwardHazel Waddington took an ILM Level 3 Certificate in First Line Management through Training by Design Ltd when she was Neighbour Services Team Leader with Eastlands Homes – a housing association with 8000 properties in Manchester. Her enthusiasm and genuine interest in learning took the Certificate far beyond the confines of the training room, enabling her to gain knowledge, confidence, and even a new job. Hazel put all of the knowledge and skills that she gained into practice and has seen impressive results.

Thanks to her success, she was successful in achieving her current management role at Bolton at Home, where she now manages a team of 45 people.

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